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Thread: Time to load battle screen

  1. #1
    Member Kurilia's Avatar
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    Time to load battle screen

    For a couple of days, it takes a long time to load the battle screen, and when is load, at last, the remaining time that I see is out of sync with the actual battle. Some turns in which I can not do anything for this problem.
    I tried it in Chrome and Firefox, is worse in Firefox

  2. #2
    Member xBradenH's Avatar
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    im having this trouble too. only use firefox though, havent tried other browsers.
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  3. #3
    I've seen this in Chrome, Firefox and IE. When it is lagging like this I find that if you don't get your action submitted with at least 10 or sometimes 15 seconds left on the countdown timer, you will get the 'submitted data not valid for this round' kind of error and make a default attack. This is definitely annoying if I need to heal someone and they end up dying because I was unable to get my action in on time.

  4. #4
    The system tried to return the result of turn 1, six times, when it was finally returned to me, the battle was on turn 5 and I was dead!

  5. #5
    Senior Member
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    Zab
    The lag can be frustrating. In another game that I used to play, they cut down a lot of news feed stuff because it was taking up too much space. Is this happening here? My news feed has over 1000 pages now of stuff I never really need to go back and look at. Not to mention the party's news feed, saying basically the same thing as my profile's. Maybe you could set up an auto-erase after 7 days or something, if this is contributing to the problem? We will not be able to give you accurate reports and thoughts on combat, if the lag is stopping us from doing it.

  6. #6
    Developer - Managing Director Alex's Avatar
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    Don't worry, we have a mantaninance module which will delete "history" not only from the logs, but also of lots of other history tables. We have not still activated it, because it's not still needed. With the current amount of players, that space, is really trivial, as well as the resources to process the data. We are designing a system able to support thousands of daily players, so the current load from logs and other history is still really tiny for the system.

    No, the issues in the combat which are being reported are not due to any lag. They are just problems with the synchronization with the servers, and we are aware of who annoying it is, of course it's not planned to live with it! We are not wasting resources to to fix it just because we was already working on a new way of syncing with the server. I'm not sure if I already mentinoned that all those reloads on party and combat will go away so the user experience will be much softer when questing.

    We are also reviewing the conectivity of the servers, since we detected sometimes overall delays loading any screen and that will affect negatively to the sync in combat. This is not a problem of our load or resources, and we are looking if it's a connectivity issue with the server's hosting.

  7. #7
    Developer - Managing Director Alex's Avatar
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    Well finally I had been working last hours to fasten the screen loads so the overall lag won't make worse the combat synchronization. It should be smoother now and I hope battles works better now

  8. #8
    Developer - Managing Director Alex's Avatar
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    How are you noticing the reported lag? did you noticed any improvement? are the combats still being so out of sync?

    It may take still a while until we improve the sync module, and we hope you may play combats properly with the eventual improvements on the slow load of the screens which will aggravate the issue with the combat syncing.

  9. #9
    Member xBradenH's Avatar
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    The combat has improved for me. But it still lags (out of sync) here and there.
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  10. #10
    Developer - Managing Director Alex's Avatar
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    Quote Originally Posted by xBradenH View Post
    The combat has improved for me. But it still lags (out of sync) here and there.
    Thanks. When you say here and there, you mean random pages? only in combat but randomly in the time? Also it could help a lot if you describe the lag or lack of sync that you are experienced. Game is working fine for us, so any clue will help to address any issue you could be experienced. Thank you in advance.

    Also new feedback from other players who reported lag will help.

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